Contact Us

We are here to help you every step of the way.

Solar Quote Expert is an independent comparison service helping UK homeowners find trusted solar panel installation quotes. Whether you are just starting your research, comparing options for your property, or need support after requesting a quote, our team is ready to assist.

What we can help with

Our support team can assist with a wide range of topics related to solar energy for UK homes, including:

• Understanding how the quote comparison process works and what information you will need to provide
• Questions about solar panel systems, battery storage, and how they may reduce your energy bills
• Guidance on MCS certification and why it matters for UK solar installations
• Help navigating your quote results and understanding the next steps
• General feedback about your experience using Solar Quote Expert
• Reporting technical issues with the website or quote request form

Before you get in touch

To help us respond as quickly and accurately as possible, please include the following details in your email where relevant:

• Your full name and the postcode of the property where you are considering solar installation
• A brief description of your enquiry or the issue you are experiencing
• Your quote reference number, if you have already submitted a request through our platform
• Any screenshots or error messages if you are reporting a technical problem

Please note that Solar Quote Expert is a comparison and referral service. We connect homeowners with vetted installation partners but do not carry out installations ourselves. For questions about a specific installation date, contract terms, or workmanship, your assigned installer will be best placed to help once your quote has been matched.

Installation partners

All solar installers in our network are independently vetted, insured, and hold the qualifications required to complete installations to a high standard. If you have already been matched with an installer and need to discuss scheduling, system design, or pricing details, we recommend contacting them directly using the details provided in your quote documentation.

If you are experiencing difficulty reaching your assigned installer, or if you have a concern about the service you have received, please email us at support@solarquoteexpert.com and we will do our best to help resolve the matter.

Business and media enquiries

If you represent a solar installation company interested in joining our partner network, or if you are a journalist seeking information about Solar Quote Expert, please reach out via support@solarquoteexpert.com with the subject line “Partnership Enquiry” or “Media Enquiry” so your message can be directed to the appropriate team.

Your privacy

When you contact us, we will use the information you provide solely to respond to your enquiry and, where necessary, to improve our services. We handle personal data in accordance with applicable UK data protection legislation. For full details on how we collect, use, and protect your information, please refer to our Privacy Policy.

Complaints

We take customer feedback seriously and are committed to resolving any concerns fairly and promptly. If you are unhappy with any aspect of our service, please email support@solarquoteexpert.com with as much detail as possible. We will acknowledge your complaint within five working days and aim to provide a full response within twenty working days.

If you remain dissatisfied after our final response, you may have the right to refer your complaint to an alternative dispute resolution body or, in certain circumstances, to the Financial Ombudsman Service where regulated credit products are involved.